Frequently Asked Questions

Chair massage is a type of massage therapy performed while the client sits fully clothed in a specially designed portable massage chair. Sessions typically last between 10-30 minutes and focus on the back, shoulders, neck, arms, and hands. It's perfect for workplace settings, events, and situations where a traditional massage table isn't practical.

You can wear your regular clothing! Chair massage is performed over clothing, so there's no need to change or disrobe. We recommend wearing comfortable, non-restrictive clothing. Avoid clothing with excessive buttons, zippers, or decorations on the back that might be uncomfortable during the massage.

Yes! All our massage therapists are state-licensed, professionally trained, and carry comprehensive liability insurance. They are also background-checked, CPR certified, and committed to maintaining the highest professional standards. Your safety and comfort are our top priorities.

Chair massage offers numerous benefits including: reduced stress and anxiety, decreased muscle tension, improved circulation, relief from headaches, increased energy and alertness, improved posture, reduced repetitive strain injuries, and enhanced overall well-being. Regular chair massage can significantly improve quality of life and workplace satisfaction.

We recommend booking at least 2-3 weeks in advance for most events to ensure availability. However, we understand that sometimes events come up quickly, and we do our best to accommodate last-minute requests when possible. For recurring corporate programs, booking 4-6 weeks in advance is ideal.

We require 48 hours advance notice for cancellations to receive a full refund. Cancellations made within 48 hours of the scheduled event may be subject to a cancellation fee of 50% of the service cost. No-shows or same-day cancellations will be charged the full service fee. We understand emergencies happen, so please contact us as soon as possible if you need to reschedule.

Yes! We're happy to work with you to reschedule your event. If you need to change your date or time, please contact us as soon as possible. Rescheduling requests made at least 48 hours before the scheduled event are free of charge, subject to therapist availability.

Yes! We offer flexible scheduling including evenings and weekends to accommodate your needs. Additional fees may apply for services outside of standard business hours (Monday-Friday, 8am-6pm). Please contact us for specific availability and pricing for evening or weekend events.

Our pricing is based on several factors including session length, number of therapists, event duration, and location. Typical rates range from $75-100 per hour for 10-minute sessions, $100-150 per hour for 15-minute sessions, and $125-175 per hour for 20-30 minute sessions. We offer custom packages and volume discounts for large events and recurring programs. Contact us for a detailed quote tailored to your specific needs.

Yes, we have a 2-hour minimum for most events to cover travel time and setup. For corporate programs with recurring sessions, we can discuss flexible arrangements. Special minimums may apply for locations outside our standard service area.

We accept various payment methods including credit cards (Visa, MasterCard, American Express, Discover), checks, and electronic bank transfers. For corporate accounts, we can arrange invoicing and net-30 payment terms. A deposit may be required for large events or first-time bookings.

Yes! We offer discounted rates for clients who book weekly or monthly recurring services. We also have special pricing for non-profit organizations, community groups, and educational institutions. Contact us to discuss a custom package that fits your budget and needs.

Each massage chair requires approximately 6 feet by 6 feet of space (36 square feet). We need a relatively quiet area away from heavy foot traffic. The space should have good lighting and, ideally, access to electrical outlets (though not required). We can set up in offices, conference rooms, hallways, event spaces, or any area with adequate room.

Yes! We bring everything needed including massage chairs, linens, music, hand sanitizer, and all other supplies. You don't need to provide anything. We handle complete setup and breakdown, so there's no work required from your end.

The number of people served depends on session length. With 10-minute sessions, one therapist can serve 6 people per hour. For 15-minute sessions, 4 people per hour. For 20-minute sessions, 3 people per hour. We can bring multiple therapists to serve more people simultaneously and reduce wait times.

Absolutely! We regularly serve events with hundreds of attendees. We can scale our services by bringing multiple therapists and chairs to accommodate events of any size. For very large events, we can coordinate multiple therapists working simultaneously to minimize wait times and maximize the number of people served.

We primarily serve the greater metropolitan area and surrounding regions. We're happy to travel for events, and travel fees may apply for locations outside our standard service area. Contact us with your location, and we'll let you know if we can accommodate your event.

While chair massage is generally safe for most people, we recommend consulting with a healthcare provider if you have: recent injuries or surgeries, severe osteoporosis, blood clots or clotting disorders, infectious skin conditions, or acute inflammation. Pregnant clients should inform the therapist, as certain techniques and pressure points will be avoided. Our therapists are trained to modify sessions based on individual needs and health conditions.

We follow all current health guidelines and best practices. Our therapists maintain excellent hygiene, including hand washing and sanitizing between clients. We sanitize all equipment and high-touch surfaces. We can accommodate mask requirements as requested by clients. Face cradle covers are changed between each client, and we use fresh linens throughout the day.

Yes, chair massage can be safe and beneficial during pregnancy, particularly in the second and third trimesters. However, pregnant clients should inform the therapist before the session. Our therapists are trained in prenatal massage modifications and will avoid certain pressure points and techniques. We recommend clients consult with their healthcare provider, especially if they have any pregnancy complications.

Please inform our therapist of any health conditions, injuries, or concerns before your session. Our therapists are trained to modify techniques and pressure based on individual needs. If you have serious health conditions, we recommend obtaining clearance from your healthcare provider before receiving massage therapy. We're committed to providing safe, comfortable sessions for everyone.